What is TAP Portugal cancellation policy and refund fee?

What is TAP Portugal cancellation policy and refund fee? Image
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Published Aug 7, 2025 6:05 AM EST

The TAP Portugal cancellation policy allows you to cancel your flight and request a refund, depending on your fare type and the method of booking.

Need to cancel your TAP Air Portugal flight? If you're flying with TAP Air Portugal and need to cancel, it's essential to know your options. TAP Air offers a flexible cancellation and refund policy; however, the rules vary depending on your ticket type and the method of booking. In this blog, we'll break down everything you need to know about TAP Air Portugal cancellation policy, refund process, and key tips to avoid extra fees.

Can you cancel a Tap Portugal flight?

Yes, TAP Air Portugal allows you to cancel your flight. If you wish to cancel within 24 hours of the booking period and your departure is at least 7 days away, you can easily get a full TAP Air Portugal ticket refund. After that, cancellation and refund options depend on your fare type.

What is Tap Portugal cancellation policy?

Plans change, and TAP Air Portugal understands that. Whether you're canceling by choice or due to an unexpected issue, your refund and cancellation options depend on your fare type, the method of flight booking, and the timing of your cancellation.

Here are the important points to know:

  • 24-Hour Cancellation: The cancellation process begins within 24 hours of the booking period (if your flight is at least 7 days away) for a full refund with no penalty.
  • Service Fee: Refund requests made through TAP's customer service or at the airport may come with a €40/USD 50 fee.
  • Involuntary Cancellations: If TAP cancels or significantly delays your flight, you're eligible for a full refund with no charges.
  • Online Cancellation: The cheapest way to cancel is through TAP's official website—this helps avoid service fees.

Read More: How do I Change My Name on a Tap Air Portugal Ticket?

What is Tap Portugal 24 hour cancellation policy?

The TAP Air Portugal 24 hour cancellation policy gives travelers added flexibility and peace of mind. If you cancel your flight status within 24 hours of the booking period, and your departure is at least 7 days away. You're eligible for a full refund with no TAP Air Portugal cancellation fees. This policy applies for all fare types, including non-refundable tickets, provided the booking was made directly through TAP's official website, app, or customer service.

What are the cancellation rules for different types of Tap Portugal fares?

TAP Air Portugal's cancellation rules depend on the type of fare you've booked:

  • Discount / Basic: Non-refundable. You'll only receive a tax refund after deducting a service fee.
  • Classic: Cancelable, but only taxes are refunded; a cancellation fee applies.
  • Plus: Offers partial TAP Portugal flight refunds after a penalty (around €115 or more).
  • Executive / Top Executive: Fully refundable if the ticket hasn't been used.
  • Involuntary Cancellations (like flight delays or cancellations by TAP): You'll get a full refund without any penalties.

FlyO Tip: If your TAP flight gets cancelled, you'll be automatically rebooked on the next available flight with no need to reschedule.

How to cancel a Tap Portugal flight?

TAP Portugal cancellation policy allows you to cancel your flight online with ease. Refunds depend on your fare type, route, and the date of cancellation. Please note that service fees may apply if you cancel through our contact center or sales desk.

How to cancel your TAP Air Portugal flight and request a refund:

1️⃣ Go to the TAP Portugal official website and click on "Manage Booking" from the homepage.

2️⃣ Enter your six-character booking code and last name exactly as shown on your ticket.

3️⃣ Select the desired flight you want to cancel and review all fare rules and details.

4️⃣ Click "TAP Air Portugal Cancel Booking" and follow the on-screen steps to complete your TAP Portugal request refund.

5️⃣ Check your email or revisit the Manage Booking page to confirm refund eligibility based on your fare and route.

Need help with flight cancellations or bookings? Call FlyOfinder at +1-571-378-7016 for expert assistance and personalized travel support.

How much is the Tap Portugal cancellation fee?

Yes, TAP Portugal cancellation policy charges a cancellation fee, and the amount depends on your fare type and travel route. According to TAP's cancellation policy:

  • Non-refundable fares only return airport taxes.
  • Refundable fares may be easily eligible for a refund, but a penalty will likely be applied.
  • If you cancel through the Contact Center or sales desk, a service fee of EUR 40, USD 50, or CAD 60 will be added.

FlyO Tip: Always check the fare rules before booking. Cancellation fees vary by fare class (Basic, Classic, and Plus) and route (Europe and the Americas).

Are Tap Portugal flights refundable?

Yes, TAP Air Portugal flights can be refundable, but it depends on your fare type. Executive and Top Executive fares are fully refundable if unused. Plus fares allow partial refunds after a penalty. However, Discount and Classic fares are mostly non-refundable; you'll only receive a refund of the airport taxes. If you cancel through TAP's call center or sales desk, a fixed service fee of €40 (or USD 50 or CAD 60) will apply.

What is Tap Air Portugal refund policy?

According to TAP Portugal cancellation policy, refunds are available based on your fare type and reason for cancellation. Fully refundable fares, such as Executive and Top Executive, offer full refunds if unused. Partially refundable fares, such as Plus, may include penalties. Non-refundable fares (like Discount or Classic) generally return only the taxes. If TAP cancels your flight or delays it by more than 5 hours without offering an alternative, you are entitled to a full refund under EU air passenger rights.

FlyO Tip: You can track your refund status at any time by entering your booking code and last name on TAP's official website.

How can I check my Tap Portugal refund status?

Would you like to see the TAP Air Portugal check refund status? It's quick and straightforward to do online. Simply visit the Manage Booking page on TAP's official website, enter your booking reference and last name, and you'll see the latest updates. It's an easy way to stay informed and avoid any stress while waiting for your refund.

Read More: How Can I Book Tap Air Portugal Business Class?

What happens if Tap Portugal cancels your flight?

If TAP Portugal cancels your flight, you're protected under their cancellation policy and possibly European Union air passenger rights. Here's what you can expect step by step:

  • Automatic Rebooking

TAP will automatically book you on the next available flight with open seats at no extra cost. If the new flight doesn't suit you, you can modify it through the "Manage Booking" section on their website.

  • Meal and Accommodation Support

While you wait, TAP will provide meals and drinks free of charge. If an overnight stay is needed, they will also arrange and cover your hotel stay and transportation between the airport and the hotel.

  • Notification and Flight Status Updates

TAP Portugal cancellation policy will notify you about the cancellation via email or SMS. You can also check your flight status anytime on the official TAP Air website to stay updated on any changes.

  • Refund Options

If you decide not to travel, you have the right to request a full refund for the unused portion of your ticket. Refunds can be requested through TAP's refund portal or by contacting their customer service team. Please verify your fare conditions before submitting a request.

  • Compensation Eligibility

If your flight is delayed by more than three hours due to a cancellation, you may be quickly eligible for compensation ranging from € 125 to € 600. The exact compensation amount depends on the flight distance and the cause of cancellation, as per EU regulations.

  • Reimbursement for Extra Expenses

If TAP fails to provide meals, hotel accommodations, or transportation, you can be reimbursed for necessary out-of-pocket expenses. Simply submit your receipts through TAP's claims process to request reimbursement.

Need assistance with flight cancellations? Call us at +1-571-378-7016 for expert support and hassle-free help with your airline reservations.

Learn More: Tap Air Portugal Manage Booking & Flight Reservations!

What happens if I cancel my Tap Portugal flight?

If you cancel your TAP Portugal flight, the refund you receive depends on your fare type. Refundable fares, such as Plus, Executive, or Top Executive, may allow for full or partial refunds, sometimes after a cancellation fee is applied. Non-refundable fares, such as Discount or Classic, typically do not offer a refund except for government taxes. You can also cancel within 24 hours of the booking period or if your flight is at least 7 days away to get a full refund with no fees. Always check your fare conditions before cancelling.

Final thoughts on Tap Portugal cancellation policy

Navigating the TAP Portugal cancellation policy becomes much easier when you understand how it works. From 24-hour risk-free cancellations to refunds based on fare types, TAP offers flexibility, but it comes with conditions. Whether your flight is delayed, cancelled, or your plans simply change, knowing the rules can save you time, money, and stress. Always review your fare details before cancelling to avoid unnecessary charges and maximize your refund options.

Need help with TAP Air Portugal cancellations or refunds? Call FlyOfinder at +1-571-378-7016 for quick and reliable support. Our travel experts are here to help you cancel, rebook, or request a refund.

FAQ’s

Does TAP Portugal have a 24-hour cancellation period?

Yes, TAP Air Portugal offers a 24-hour cancellation policy. If you easily cancel within 24 hours of booking time and your flight is at least 7 days away, you're eligible for a full refund with no fees, even on non-refundable tickets.

Can I cancel a TAP Portugal flight and get reimbursed?

Yes, but your eligibility depends on your fare type under TAP Portugal cancellation policy. Refundable fares may qualify for full or partial refunds, possibly with a penalty. Non-refundable fares typically only return airport taxes.

How long does a TAP Portugal refund take?

Refunds to credit cards usually take up to 7 business days. Refunds through alternative methods, such as debit cards or vouchers, may take up to 20 business days. You can contact us at +1-571-378-7016 for expert assistance.

How do I get a refund from TAP Air Portugal?

To request a refund, visit the "Manage Booking" section on TAP's website. Enter your booking reference and last name, then follow the instructions to cancel and request a refund.

How often does TAP Portugal cancel flights?

TAP Portugal cancellation policy doesn't cancel flights frequently, but like all airlines, disruptions can occur due to weather, operational issues, or strikes. Therefore, it's always wise to check your flight status before traveling.

About the author
Author Profile

Elena Porter, a passionate travel author at FlyOfinder since 2019, shares her wealth of experience to inspire and guide travelers worldwide. Known for her insightful advice, Elena offers practical tips on planning memorable trips. Her work helps readers choose the best destinations, find great airline deals, and enjoy experiences that make each journey unique.