Is Southwest a Good Airline for Your Next Trip?

Enjoy free checked bags, no change fees, easy refunds, flight credits, and flexible travel perks for a stress-free trip with Southwest Airlines.

Planning a trip and wondering, Is Southwest a good airline? Southwest offers perks that many travelers cherish, such as free checked bags, no change fees, and wallet-friendly fares. But is it the right choice for you? Let's break down the pros and cons to help you decide before booking your next flight.

Is Southwest Airlines reliable?

Southwest Airlines is well-known for its reliability, with an 82.27% on-time arrival rate in early 2025, making it the most punctual airline in North America. It also ranked highest in customer satisfaction among economy-class passengers in J.D. Power's 2024 study, proving its strong commitment to contributing to an exceptional travel experience.

Read More: What is the Southwest Checked Bag Policy & Price?

What are the top benefits of flying on Southwest Airlines?

Southwest Airlines has two free checked bags, no change fees, easy cancellations, and budget-friendly fares. Here are the key benefits to know is southwest a good airline:

➤ Affordable Fares 
Southwest offers some of the cheapest base fares in the industry, making it a go-to choice for budget-conscious travelers. With frequent sales and special promotions, finding discounted tickets is easy.

➤ No Change Fees 
Enjoy the flexibility of no change fees! Southwest's policy allows you to modify your travel plans without worrying about costly penalties.

➤ Two Free Checked Bags 
Unlike many airlines, Southwest lets you check two bags for free. This is a big bonus for families and travelers with lots of luggage, saving you money on baggage fees.

➤ Friendly Customer Service 
Southwest consistently ranks high in customer service. Their staff is known for being friendly and helpful, going the extra mile to ensure a pleasant flying experience. The smooth boarding process and open-seating policy add to the efficiency.

➤ Rapid Rewards Program 
Southwest's loyalty program, Rapid Rewards, lets frequent flyers accumulate points fast for free flights, upgrades, and more. Plus, points never expire, making it a great choice for loyal travelers.

➤ Easy Refunds 
Cancel your flight 10 minutes before departure for a full refund to your original payment method. Rapid Rewards points are also refunded to the original account.

FlyO Tip: Check the Low Fare calendar to compare monthly prices and find our best Southwest airline deals for your next budget-friendly flight.

What to know when flying Southwest?

Southwest has an open seating policy, so you can check in 24 hours before departure to secure a better boarding position. Checked bag fees start May 28, 2025. Enjoy complimentary snacks, drinks, and in-flight entertainment like live TV and movies on your device.

Here are the tips for flying Southwest Airlines:

• Pricing and flight ticket options

Southwest provides Wanna Get Away, Anytime, and Business Select fares. All passengers get two free checked bags. There are no change fees, same-day standby, and confirmed changes are free (fare difference applies). Airline tickets can be canceled for flight credit.

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• Southwest flight policies

Southwest Airlines offers no change or cancellation fees, though fare differences may apply. You can change flights up to 10 minutes before departure and utilize same-day change or standby options. Flight credits do not expire for reservations booked or changed on or before May 27, 2025.

• Customer experience

Southwest is well renowned for its customer-centric approach and hassle-free, friendly service. Their no-change-fee policy, easy cancellation process, and approachable staff make for a more personal and flexible experience. Customers often praise their responsiveness, especially when handling flight changes.

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Read More: Things to Know Before Flying Southwest Airlines!

Who should not travel on Southwest flights?

Southwest cheapest flights recommend that passengers with severe medical conditions or contagious diseases consult a doctor before flying with Southwest Airlines. If you need special medical equipment or assistance about is southwest a good airline, it's best to contact the airline before booking to make the necessary arrangements.

FlyO Tip: Cancel your Wanna Get Away® or Wanna Get Away Plus™ flight at least 10 minutes before departure to keep your points.

Is Southwest a safe airline to fly?

Absolutely! Southwest Airlines is considered a safe airline. It meets all Federal Aviation Administration (FAA) regulations and has a strong safety record. Southwest consistently maintains high safety standards, regularly undergoes inspections, and offers trained flight crews.

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Learn More: What is Southwest Missed Flight Policy 2025?

Is Southwest a good airline for you?

Southwest Airlines is great for travelers seeking low fares, flexible policies, and excellent customer service. It offers free checked bags, no change fees, and Rapid Rewards points, making it ideal for budget-conscious and frequent flyers.

Final Takeaways

So, is Southwest a good airline? If you're looking for budget-friendly fares, flexible policies, and excellent customer service, Southwest Airlines travel deals are a great choice for your next trip. With free checked bags, no change fees, and a rewarding frequent flyer program, it offers a stress-free and affordable flying experience. Whether you're traveling for business or leisure, Southwest delivers a smooth journey with unbeatable perks.

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